Borough of Kutztown

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You are here: Home / Utilities & Billing / Bill Inserts

Bill Inserts

March 2026

Starting on April 6, 2026, fees for Home Net Internet in-home troubleshooting will be implemented, as follows, based on the Borough of Kutztown’s approved Labor and Equipment Rates: During business hours, at the technician’s discretion, a fee of $27.00 will be charged if a problem is determined to be on the customer side, such as a faulty router, and there will be no fee if the problem is determined to be on the Home Net side. After business hours, and if a customer cannot wait for service until the next business day, a minimum fee of $56.00 will be charged for the initial visit up to one hour. After the first hour, a $28.00 half hour fee or a $56.00 per additional hour fee will be charged. Please note that if there is a system-wide outage, affecting all Home Net Internet customers, no fees will apply.


Friend, Inc. A Home for Hope, here to stay. For over 50 years, Friend, Inc. Community Services has been here in Kutztown and for neighbors in need all across Northeastern Berks County — providing food, support, and a steady hand during times of uncertainty. But while the organization has helped so many find stability, Friend, Inc. itself has never had a permanent home. Until now.

Our Capital Campaign represents a once-in-a-generation opportunity for Friend, Inc. to purchase and renovate a permanent facility — ending decades of renting and ensuring the organization can continue serving the community without interruption, uncertainty, or limitation. At its heart, Friend, Inc. is about empowerment. The goal is not simply to provide short-term assistance, but to help neighbors regain footing, build resilience, and move forward with confidence. Long term solutions can’t be built on short term leases! Your contribution, no matter the size, directly supports neighbors in need. By investing in A Home for Hope, you can make a statement: • That helping neighbors is not temporary. • That stability matters. • And that Friend, Inc. will be here to stay. Together, we can build something lasting — for our neighbors, our families, and future generations. Visit www.friendinc.org

CONTACT INFORMATION

Borough of Kutztown
45 Railroad Street
Kutztown, PA 19530

Monday-Friday, 8:00 am - 4:30 pm
610-683-6131

The offices will be closed in observance of the following holidays: New Years Day, Presidents' Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, and Christmas Day.

PUBLIC NOTICES

Regroup Mass Notification Public Notification Sign-Up


QUICK LINKS

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  • Media
    • Newsletter
    • Featured Articles and Videos
    • A Glimpse of Historic Kutztown
    • Quarterly Spotlight
  • Right to Know
  • Finance
  • FAQs
  • Home Net
  • Home Net Email Login

EMPLOYMENT OPPORTUNITIES

Borough Manager/Treasurer

Community Service Officer II

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